GC Services - Rude and Dodgy
I have been contacted by a rep to collect on an account that was overdue. From the first call to the last, the reps were very rude, unprofessional, and straight up dodgy.
I felt like I was being talked down to, belittled, and felt humiliated at times. Every time I asked a question, I was cut off. I was willing to work with them by getting on a payment plan and they said the amount I could pay wasn't enough. Really?
They wonder why people in these situations fall behind. I even asked if they would be able to provide written documentation that I was making payments, and was told they don't do that. I found this to be very dodgy. I've worked with other collection agencies and they had no problem sending documentation.
They were also A LOT more professional and willing to work with you. I WILL NOT be working with this company.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
GC Services Cons: Customer serivce, Customer ser rep, Wish i could give negative stars, Impatience.
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