I have been called multiple times over the past 2 weeks frm GC Services.The very first time they called I entered a "program" to pay back my student loan.
I gave them my routing number and my account number but because this company has such an antiquated system they have to have a checking account!! So, the check they sent to my bank was returned as I have no checking account only a savings account, which has the exact same account number as the checking account that I had! Since that day, this company has called me on multiple occasions, threatening me with garnishment of my pay, etc., etc. I even had a 3-way telephone conversation between GC Svcs, my bank, and myself telling them that if they would send it in the bank would guarantee they would receive their money from my savings account, but they couldn't specify checking on it!!
No, they can't do that! It has to be a checking account. When so frustrated when talking and putting me on hold numerous times to "talk to their manager" or whoever they had to confer with, I was threatened with garnishment and at that point, I said Go ahead Whatever!! Thought I was through with them!!
One day later another person called and finally finally I talked to a person who was kind and considerate and told me that I could actually send the first payment in my western union and gave me the information to do so. However, I will either have to get a Visa card or checking account to finish the program!! In this age of technology how can a company that depends on money changing hands NOT to be able to get it out of your savings account??
If they are such a reputable company and can do all this other stuff, why don't they update their system so that law-abiding people that want to pay their loans back can do so without feeling like a criminal!!!Very frustrated and do not have that good-old-boy feeling about GC Services at all!!!