I had a debt with this agency, two tickets I couldn't pay because I didn't have the money then. I asked my employer to lend me the money to pay this so called collection agency and contacted them to pay my debt.
Rude bastards!. they hanged up the phone several times because they couldn't answer simple questions-I asked, when was my payment clear?- after a week my payment was not processed, I called again, this time they hanged up 3 times, I finally called them again and Mr G. said to send a Western Union payment, I ordered to stop any previous check, I explained my concerned to pay this way, they said it was safe and that it was the fastest way to process my payment. I called them the same day to give them the confirmation number, they said my account was clear and I was happy until later that day when I discovered that my account was charges $500+...
By using information (probably) from my previous arraignments (over the phone) they processed a electronic check I did NOT authorized, that account a 3rd account that was paid a few years back, I think they though I wasn't going to be able to prove them wrong but thank God I retrieved bank records, DVM records and court records that showed I didn't have to pay that amount. I called them to complain and explain their error and they said it can take from 10 to 12 weeks to get my stolen money back..it took them 48 hours to process that fake check..!! but of course I have evidence, so first thing was to contact my bank and have them retrieve my money and then file a formal complain to BBB for their horrible service. To those proud GC Service employees I say, -remember, you will be unemployed at some point in your life and unable to pay your bills, suckers-
Product or Service Mentioned: Gc Services Debt Collection.